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Ask
an Expert
Our GDC
epoxy grout colorant is very easy to apply, but since every floor and
wall grout restoration project is unique, their are going to be
questions that you will have, while we encourage you to read, research
and browse our website and check out the trouble shooting guide. We
understand that their are going to be times where you might need an
expert for advice, in such case please contact our Expert department at groutdye@aol.com
Write to an
expert for Grout & Tile advice at groutdye@aol.com
You can
also browse frequently asked questions below.
Q-Should
I seal my grout? Yes, it is one of the most important things that
you can have done. You can use a clear penetrating sealer, but we feel
that it is better to seal your grout with our GDC epoxy grout colorants.
They offer better topical protection then most penetrating sealers and
maintain grout color.
Q-I have
a tile floor that is five years old, the grout was never sealed, can
seal with a grout colorant product? Yes,
but it must be cleaned first. Since it is old their might be some
stains that won't come out. You seal the grout for two reasons,
the first being for easy maintenance and the second reason is because
grout is porous. Every time you wash your floor or take a shower,
a little bit of moisture seeps into your sub-floors or walls. Sealing
the grout can help prevent this.
Q-Should
I clean my tile floor with vinegar?
No,
No, No
Q-How
can I tell if my grout is cement or epoxy? Take a small
amount of phosphoric acid drop it on a grout line if it bubbles
then it is a cement grout if it doesn't then it is epoxy.
Q-Does
the Grout Dye Company also do this type of work- Yes,
we are also a Grout and Tile Installation and Restoration
Company that serves the tri-state area. We sell the same GDC epoxy
grout colorants, that we use ourselves on our restoration jobs.
That's why we know it works!
Q-What
if I need a grout colorant color that you don't offer? Can I have
a custom color made?
Yes,
you can order our Custom Color Design Package. Read below to see how its
done:
1. Select a paint chip from a reputable paint manufacturer with the
color you want reproduced to a our Grout colorant formula. Then you can
e-mail us the color name and the number of the chip.
Note: Please pick a color swatch that is a matt finish for colorant
reproduction.
2. We will e-mail you back to tell you know if we can make the color.
3. After that, the payment is as follows- Which can be paid for on any
of grout colorant pages (custom color button, located towards the bottom
of the page) Please don't pay until after we tell you that we can make
your color. Custom colors are also non-returnable, (they will come out
about 97.9% close to the color chip). Please make sure that this
is the color that you want. They also take a little extra time
(usually shipped four to five business days after order is received) to
make as compared to standard in stock color.
Q-Will
your grout stain colorants look like grout that's been painted? No,
our GDC grout formulae will leave your grout looking natural and will
also leave behind the grouts original texture. They also dry to a matt
finish.
Q-It
seems really hard to apply the colorant to my floor?
Its not hard to do, its actually very easy to apply with a tooth
brush, it just takes time. we suggest doing a little at a time and wear
knee pads or use an old pillow, or a folded towel.
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