If
have any questions about placing an order or retail and
whole sale packages.
Order
status -
When inquiring about your
order status, please include-
1.
Your name 2.
The name that the order was placed under. 3.
The e-mail that the order was placed under.
4.
The exact Date of purchase.
For Telephone inquiries please call toll
free 888-249-0240
Technical
Support - Ext. 1
Our technical reps are always
here to help. If you have any questions concerning
the application of our product for your project please
call us. If no one is available at the time of your call
please leave your name and phone number along with your
questions and we will have a tech rep call you back
with an answer and advice.
Sales - Ext. 2 If you would like to order over the phone instead of on line just call us. Our Sales reps are always here to help and are all very knowledgeable about our grout restoration techniques and products. If no one is available at the time of your call please leave your name and phone number along with your questions and we will have a sales rep call you back ASAP. Order Status - Ext. 3 If you would like to inquire about the status of your order just call us. Our customer service department is always here to help. If no one is available at the time of your call please leave your name and phone number along with the name that the order was placed under and the ordering date and we will have a rep call you back or write to you with the e-mail that you provided when you placed your order. Example - If the order was placed under your wife's name or your bosses name we will need only their full name and the exact date of your order so we can look-up your order. We do not need - The PayPal transaction number. Here at GDC we pride our selves in the fact that we try to know each and all our customers by name and try to make them feel that they are not just a transaction number. Please leave a message along with your name and contact information. We will look up the status and or tracking information and either call you back or send you a email with your order status. Thank you, Mgt. GD C |
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