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Trouble Shooting Guide

Our Groutdye is very easy to apply, but since every floor and wall grout restoration project is unique, their are going to be questions that you will have, while we encourage you to read, research and browse our website and check out the trouble shooting guide. We understand that their are going to be times where you might need an expert for advice, in such case please contact our Expert department at  groutdye.com@gmail.com or groutdye@aol.com 

Grout dried to light or the wrong color:

This section will show you the best way to get your new tile grout back to it's original intended color. Cement based grouts discolor for many reasons, and their are few remedies for this situation when this happens. To wonder and contemplate who's fault it is or how it happened, won't get you to a solution. For now the problem needs to be resolved and the best way to restore the grout back to it's intended color is by the application of Groutdye. Before the introduction of grout colorants - The only way to fix a grout discoloration problem was to either cut out all the grout, or acid wash it. Both procedures, had many flaws.

Grout removal- Sometimes the grout was removed, but when you regrout their is still a chance that the grout would discolor a second time. And while their are contractors who will cut out the grout and regrout, the floor or wall it is also expensive to have done and usually damages the tile. Note: you can't smear new grout over old grout it will eventually crack and dislodge from the tile joint. New grout must be re-applied at least an 1/8- 1/4 inch deep into the grout joint and key under the tile job. 

 Acid washing- Another old way of trying to bring back the grouts natural color is by using acid based cleaners acids are extremely damaging to tile and grout. Not to mention the health hazards associated to using strong acids. 

Grout colorants-  Grout colorants were first developed by the tile industry, as a restoration technique used to solve many grout discoloration problems, and today it is still the industry standard. So with the advance in colorant technology, we now rely on Groutdye to not only recolor cement based grouts but to seal them also.  So in conclusion, don't worry if your grout dried the wrong color, our Groutdye are the solution to your problems. 

What color to pick?- If you liked the color that you originally picked when you were, in the tile store you just need to know the grout manufacturers name and the color name, you can then cross reference that information to our Groutdye on line manufacturers color charts, Or you can browse the different grout manufacturers colors that we match to our Groutdye. You are now on your way to Recoloring, Restoring, and Sealing your tile grout. If you don't know the manufacturer or grout color name, don't worry our Groutdye are designed to recolor and seal any type of grout by any grout manufacturer. 

If your tile grout has been previously sealed:

Our Groutdye form a very strong bond to, cement & epoxy based grouts. However to increase that bond it is important to make sure the the grout is free of and dirt, sealers or other contaminants, to achieve this, we recommend that you use our "Sealer Remover" product, before Groutdye application. And for older grouts you can use the "Pre Treat Cleaner", after the "Sealer Remover" has been used. The "Pre Treat Cleaner" will make the grout more porous and will allow the grout to absorb the colorant deeper. If you are not sure whether or not the grout has been sealed  try this test below.

Try this test 

Place some water on the grout, if it darkens, that's because the grout is porous and their is no sealer present, and will readily absorb moisture, which is ideal for colorant application.

If the grout remains the same color and the water beads up then the grout is sealed and needs to be stripped, with our "Sealer Remover".

Preparing  your existing grout for colorant

Below are the easy to understand steps. To prepare  your existing grout for colorant. Please note that you might not need to do all of the below steps to prepare your grout for colorant.  Please print this out for easy reference.

If your grout had been sealed before,  or if your grout was colored with a grout colorant before, you must do  Step One first.  If you are not sure if it was sealed or colored then do this simple test, pour some water on your grout, if the grout stays the same color or the water beads-ups (like when you wax your car), that usually means that it was sealed or colored. and you must do Step One below.  If the grout changes color (gets darker) or the water absorbs into the grout then you can skip to Step Two.. 

Step One- you will have to use our " Sealer Remover", to remove the old sealer  before you can color the grout, if there is sealer on your grout.

Step Two- repair any missing or cracked grout, you can put in any color grout that you want, it will not matter because the Groutdye will make all of the grout one even color. If you have sanded grout (very rough) then you should do your repairs with a sanded grout. If you have unsanded grout (smooth) than you should do your repairs with a unsanded grout.  Let the repair "cure" for 7 days before applying Groutdye.

Step Three- If your grout is newly installed (less than a month old) and is in good condition and very clean and was not washed with heavy chemicals than you can skip this step and go on to Step Four.  Clean all of the grout with this solution-- 1/2 cup white vinegar to 2 gallons of hot water, scrub the grout with a small stiff brush, (make a new solution if the solution gets dirty or as necessary) then rinse the entire floor with water, let the grout dry for at least 48 hours before applying the Groutdye.

Step Four- Pour the Groutdye into a small dish and apply onto grout joint using a toothbrush.  Do a small workable area at one time. Clean off any excess Groutdye from tile with a dry rag no water, wipe excess off tile as you go, skimming lightly over the grout joint. After the Groutdye is applied and excess is cleaned up from tile,  do not put heavy amounts of water on your floor for the first week. Wipe up any spills with a damp sponge.  The first real cleaning of your floor should be with warm water only no chemicals. Mop the floor while rinsing the mop and changing the water constantly.  After the first cleaning you can use a Neutral pH cleaner to clean and maintain your floor.  Never use vinegar, bleach, acids, alkalis, or ammonia when maintaining floors. And always vacuum or sweep before mopping your floor.  Save any extra colorant in a tightly sealed container for "touch-ups". If going from a dark to light grout color, more than 1 application may be necessary.

Step Five- enjoy the look of your restored floor or walls and please tell all of your friends about it !!!!!!!


If you are looking for a particular manufacturers grout color

Groutdye Chart A- will match to 98% Custom Building Products 

Grouts Chart B- will match  to 98% C-Cure Grouts

Groutdye Cart C- will match to 98% Laticrete Grouts

Groutdye Chart D- will match to 98% Mapei Grouts

Groutdye Chart E- will match  to 98% Tec Grouts

Give your tile and grout a new look:

Groutdye will give your tile and grout a whole new look and seal the grout at the same time. That's right, by simply using Groutdye your grout, either the by using the same color or by changing the color, will make your floor look new again. You can choose from a wide range of colors, it doesn't matter what grout manufacturers color was originally installed in your walls, floors, or countertops, or whether you have sanded or unsanded grout.  

Now that we have explained how our Groutdye can revive your tile and grout. It's time to explain how these products are applied. Our Groutdye forms a tenacious bond to floor and wall cement based grouts. But in order to achieve this bond, the grout needs to be basically clean, and must be free of soiled contaminants, and water or oil based sealers. This rule of thumb applies to every and any grout coloring product on the market not just ours. 

Need to ask an Expert:

Our Groutdye is very easy to apply, but since every floor and wall grout restoration project is unique, their are going to be questions that you will have, while we encourage you to read, research and browse our website and check out the trouble shooting guide. We understand that their are going to be times where you might need an expert for advice, in such case please contact our Expert department at groutdye@aol.com or groutdye.com@gmail.com., You can also call or text us at  804-476-8812 or 804-Grout12

Browse frequently asked questions Below:

Q- What is the difference between Groutdye, Grout stain, grout colorant, grout paint, groutreive, change grout color, recolor your grout, grout recoloring, grout, grout  color sealer,  epoxy grout stain colorants.

A- nothing its just a name for the same product

Q- Should I seal my grout? 

A- Yes, it is one of the most important things that you can have done. You can use a clear penetrating sealer, but we feel that it is better to seal your grout with our Groutdye. They offer better topical protection then most penetrating sealers and maintain grout color.

Q-I have a tile floor that is five years old, the grout was never sealed, can I seal it with a grout colorant product? 

A- Yes, but it must be cleaned first.  Since it is old their might be some stains that won't come out.  You seal the grout for two reasons, the first being for easy maintenance and the second reason is because grout is porous.  Every time you wash your floor a little bit of moisture seeps into your sub-floors or walls. Sealing the grout can help prevent this.

Q- Should I clean  (maintain) my tile floor with vinegar?

A- No, No, No-it is only used as a shock treatment or a mild acidic wash before using a grout colorant

Q-How can  I tell if grout is cement or epoxy?  

A- Cement based grout feels like sandpaper and epoxy based grout feels smooth.

Q-I have an entrance way into my home that is made up of terra cotta red, odd shaped stone or tiles.   I'm not sure which.  My question is since I'm not sure of the material, can i still use your product to dye the existing grout to a new color? Also, if it is stone, why can I not dye the grout?

A- Groutdye is not recommended for natural stone materials. Groutdye can be can be difficult to remove if applied and gets on the natural stone. 

Q-What if I need a Groutdye color that you don't offer?  Can I have a custom color made? 

A- Yes, you can order a custom color? Read below to see how its done:
1. Select a paint chip in a matt finish from a reputable paint manufacturer with the color you want reproduced to a Groutdye. Then you can email us the color name and the number of the chip.  
2. We will email you back to tell you know if we can make the color.
3. After that, the payment is as follows- Which can be paid for on any of grout colorant pages (custom color button, located towards the bottom of the page) Please don't pay until after we tell you that we can make your color. Custom colors are also non-returnable, (they will come out about 97.9% close to the color chip).  Please make sure that this is the color that you want.  They also take a little extra time to make as compared to standard in stock color.

Q-Will your grout stain colorants look like grout that's been painted? 

No, our Groutdye formulae will leave your grout looking natural and will also leave behind the grouts original texture. They also dry to a matt finish.

Q-It seems really hard to apply the colorant to my floor?  

Its not hard to do, its actually very easy to apply with a tooth brush, its just takes time. And the bigger the floor the more grout joints there are, the longer it takes and the more your knees hurt, (we suggest doing a little at a time and wear knee pads!)  Only do what your able to handle and clean up one at a  time, you can always continue tomorrow.

Q-We recently re-tiled our bathroom. We resealed the shower area. We are getting a white calcium/crystal like substance on the grout and tiles. We thought it was soap scum and have tried almost all bathroom cleaners to remove it and nothing works. Do you have any suggestions? 

A-1.Efflorescence, -which are salts from the grout that deposit on the tiles surface due to a lot of moisture under the tile installation. Calcium bicarbonate- Due to hard water. Remove with both with CLR. If Grout is left on the tile, a mild acid wash will solve these problem but be Careful and wear safety equipment..

Q- How do I apply Groutdye?

Below are the easy to understand steps. To prepare  your existing grout for colorant. Please note that you might not need to do all of the below steps to prepare your grout for colorant.  Please print this out for easy reference.

If your grout had been sealed before,  or if your grout was colored with a grout colorant before, you must do  Step One first.  If you are not sure if it was sealed or colored then do this simple test, pour some water on your grout, if the grout stays the same color or the water beads-ups (like when you wax your car), that usually means that it was sealed or colored. and you must do Step One below.  If the grout changes color (gets darker) or the water absorbs into the grout then you can skip to Step Two.. 

Step One- you will have to use a Tile and Grout sealer remover, to remove the old sealer  before you can color the grout , use your own sealer remover or purchase our  sealer remover.

Step Two-repair any missing or cracked grout, you can put in any color grout that you want, it will not matter because the colorant will make all of the grout one even color. If you have sanded grout (very rough) then you should do your repairs with a sanded grout. If you have unsanded grout (smooth) than you should do your repairs with a unsanded grout.  Let the repair "cure" for 7 days before applying the colorant

Step Three- If your grout is newly installed (less than a month old) and is in good condition and very clean and was not washed with heavy chemicals than you can skip this step and go on to Step Four.  Clean all of the grout with this solution-- 1/2 cup white vinegar to 2 gallons of hot water, scrub the grout with a small stiff brush, (make a new solution if the solution gets dirty or as necessary) then rinse the entire floor with water, let the grout dry for at least 48 hours before applying the colorant.

Step Four-Pour Groutdye into a small dish and apply onto grout joint using a toothbrush. Spread evenly, working Groutdye into joint using a back-and-forth motion. Due a small workable area at one time. Clean excess Groutdye off of the tile with a dry rag no water, wipe excess off tile as you go, skimming lightly over the grout joint. After groutdye is applied and excess is cleaned up from tile,  Do not put heavy amounts of water on your floor for the first week. Wipe up any spills with a damp sponge.  The first real cleaning of your floor should be with warm water only no chemicals, For floors first sweep area. Then mop while rinsing the mop and changing the water constantly.  After the first cleaning you can use a Neutral pH cleaner to clean and maintain your floor.  Never use vinegar, bleach, acids, alkalis, or ammonia when maintaining floors. And always vacuum or sweep before mopping your floor.  Save any extra groutdye in a tightly sealed container for "touch-ups". If going from a dark to light grout color, more than 1 application may be necessary.

Step Five-enjoy the look of your restored floor or walls and please tell all of your friends about it !!!!!!!

Q- Do you have a Groutdye Technical Bulletin and Instructions?

Groutdye is an easy-to use waterborne epoxy that re-colors, seals, and rejuvenates existing grout joints. Recommended for use on sanded, un-sanded and epoxy grout joints equally effective for interior and exterior applications Grout colorants are available in eight ounce bottles Approximately 100 to 250 square feet per 8-ounce bottle, depending on width of grout joint and porosity of grout joint, size of the tile and method of application Up to 8-10 years under normal conditions and if correctly  maintained.

 METHOD OF APPLICATION:

Read entire Instructions before using

SHAKE WELL before using

Some new grout requires a minimum 1week cure time. 

Existing grout joints must be clean, dry and free of existing coatings or contaminants or sealers that may affect bond Prepare existing grout joints as needed.  Grout joints must be clean and dry before application of colorant

Toothbrush- Method-.Apply the Grout Colorant in a small workable area at a time.  Let the Grout Colorant “set-up” on the grout joint for a couple of minutes. Our Groutdye uses a dry method cleanup no water needed.  After the Groutdye is applied and excess is cleaned up from tile, do not put heavy amounts of water on your floor for the first week. Wipe up any spills with a damp sponge. Let the Groutdye “cure/bond” to your grout for at least one week. The first real cleaning of your floor should be done with warm water only, no chemicals. When cleaning and maintaining your floors always remember to either sweep or vacuum first before mopping the floor. When you mop the floor always remember to change the water constantly as needed.  After the first cleaning with “water only” you can maintain your floor and walls with a Neutral pH cleaner.  Never use vinegar, bleach, acids, alkalis, or ammonia when maintaining floors. And always vacuum/sweep before mopping your floor.  Save any extra colorant in a tightly sealed container for "touch-ups".

 CURE TIME AND LIMITATIONS AND HANDLING AND STORAGE:  Previously applied sealers must be completely removed prior to using a groutdye. If going from a dark to light grout color, more than 1 application may be necessary. Not recommend for showers floors because it will possibly have to be touched up in a year or sooner depending on the traffic and water in your shower.

Close container after each use. For best results, do not store in direct sunlight or in temperatures above 110° F (43° C). .Use in temperatures between 50 and 80° F (10 and 27° C).  Save any extra groutdye in a tightly sealed container, stored in a safe place. product is freeze-thaw stable.

CAUTION:  Keep out of reach of children.  Do not take internally.  Avoid contact with eyes.  Gloves and eye protection should be worn during application.  IF INGESTED: Drink 1 to 2 glasses of water. If symptoms persist, seek medical attention.  EYE AND SKIN CONTACT: Flush thoroughly with water. If irritation persists, seek medical attention

Email us at: groutdye.com@gmail.com or groutdye@aol.com 

Call us at: 804-476-8812 or 804-Grout12

Text us at: 804-476-8812 or 804-Grout12

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